To whom it may concern,
My name is Shelly and I just purchased Whitehall Pawn & Coin with my good friend and co-worker Andrea. We had worked together in the store for several years and finally purchased it January of 2013. We were excited and nervous about our new venture and then became more nervous when we heard wind of a new ordinance in our city that would mandate the electronic reporting of all goods purchased or Pawned. We did not know anything about it and wanted to know exactly what this was about before we signed for ownership of our new business.
To Andrea and my surprise the SafeReporting.com system was easier, more efficient, and less costly than doing it the old fashioned paper way. We are not computer geeks so we were happy that the system is so user friendly (even Andrea can use it:). We like the tracking of our customers to let us quickly recall a person’s transaction history with price of purchase to help us track our repeat customers. This eliminates the need for me to make a bunch of spreadsheets. It is also nice to see photos of the items and the amount we paid. That way I don’t have to track it down when they come back for their items. The system also lets me make a note so I can have a history of certain clients. It helps remind me if someone does not come back for their Pawn repeatedly. I would say the best part of the system is the speed. Repeat customers are already in the system and ready to go without re-entering their general information. It also saves us the hassle of getting the slips to the local police, county police, and local police of the seller.
Thank you SafeReporting for making this process easy, quick, and for keeping the cost down. We just charge our clients $1.00 and keep the $0.75 for our business to help satisfy the time it takes to enter it into the system. It seems to work out well for everyone.
P.S. The SafeReporting staff is awesome. They are always there to help and want to consistently improve the system to make it better.
Shelley Fahrlander/Andrea Zack
Whitehall Pawn & Coin Outlet, LLC